Policies

Last updated: January 14, 2026

LocoMojo Dance Academy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LocoMojo Dance Academy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences, to send notifications related to your account, and to create a customized shopping experience for you.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message or postal mail, and to show you online advertisements.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, and to detect and investigate possible fraudulent activity.
  • Communicating with You. We use your personal information to provide you with customer support and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at hello@locomojo.dance

a. Refunds and Transfers

Our refund and transfer policies are detailed in our Refund Policy. In summary:

  • No refunds are available once the course term commences
  • This applies to both pay up front (full amount non-refundable) and pay per week (payments made are non-refundable; remaining payments must be completed)
  • Pre-commencement refunds may be requested via email to hello@locomojo.dance at least 48 hours prior
  • Courses cannot be transferred
  • Credits may be granted at our discretion with advance notice
  • Full refunds apply if we cannot deliver the course

b. Missed Classes

Should you miss a class, no refund or transfer will be applicable. Before purchasing a course please confirm that your availability is suitable.

c. Health and Safety

It is your sole responsibility to inform us of any known or suspected condition or injury that may impact your ability to participate in a class, may impact an existing condition or injury or may put you at risk of further injury. You confirm and ensure that you have sought confirmation from a medical practitioner that you are fit and able to engage in physical activity commensurate to what is offered in our courses. You assume complete responsibility and liability for any risks, injuries, damages or the like (whether known or unknown) that may occur as a result of your involvement.

d. Behaviour

LocoMojo Dance Academy is a place for all people to feel safe and welcome. We do not tolerate aggression, violence, bullying, harassment, inappropriate advances, or the like. Should you exhibit any of the above-mentioned activities or behaviours, or any activities or behaviours that LocoMojo Dance Academy deems as similar activities or behaviours, LocoMojo Dance Academy reserves the right to ask you to leave the class and the premises. No refunds, or transfers will be applicable. LocoMojo Dance Academy reserves the right to apply its discretion in deciding what is deemed inappropriate and unacceptable behaviour.

e. Appropriate Footwear

Appropriate footwear must be worn on our premises. The definition of appropriate footwear will be decided at the sole discretion of the instructor of each course and class. For further clarity of what footwear is recommended, refer to our FAQ on our website.

f. Photography and Filming

Photography and filming is not permitted during class either if you are participating in the class or observing. The only exception to this policy is when the instructor specifically invites students to take video or photos of the instructor or instructors demonstrating a dance. At no times are students permitted to take pictures or video of other students. At the sole discretion of the instructor or LocoMojo Dance Academy, a breach of this policy may result in you being asked to leave.

g. Theft or Loss of Property

LocoMojo Dance Academy takes no responsibility for lost or stolen property. Ensure your belongings are kept safe, secure and visible to you at all times.

h. Course Cancellation

LocoMojo Dance Academy reserves the right to cancel a class or course at our discretion. Rest assured that this would only occur under extreme circumstances and will be avoided by LocoMojo Dance Academy vehemently. Should we need to cancel a course or class, a refund commensurate to the course or class cancelled will be provided within a reasonable timeframe.

i. Age Requirement

You must be 16 years or older to attend a LocoMojo class. If you are under 18 years of age, you must attend with a guardian who is over the age of 18 or have authority to attend a class from a guardian who is over the age of 18. Such an authorisation must be communicated to LocoMojo in person by a legal guardian over the age of 18.

Payment Options

We offer two payment options for our courses:

Pay Up Front
A single payment covering the full course fee, due at the time of purchase.

Pay Per Week
Weekly payments starting on the course commencement date (day 1) and continuing each week until the full number of weekly payments for the course term have been made. Payments are automated and non-cancellable once the course begins.

Important Notice

No refunds are available for any payments once the course has commenced.

This applies to both payment types. For pay up front, the full amount is non-refundable after start. For pay per week, payments already made are non-refundable, and you remain obligated to complete the remaining weekly payments.

Refunds and Transfers

Before Course Starts
To request a refund before the commencement date, you must submit a written request to hello@locomojo.dance at least 48 hours prior to the start.

Refunds, if approved, will cover:

  • The full amount paid (for pay up front)
  • Any initial payments made (for pay per week)

Transfer Policy
Course purchases cannot be transferred to another person.

Date Changes
A course purchased for a specific start date must be used for that course term. However, at LocoMojo Dance Academy's discretion, we may grant a credit for future use.

Credit requests must be submitted to hello@locomojo.dance at least 48 hours before the commencement date.

Our Guarantee

If LocoMojo Dance Academy is unable to commence or deliver the course relevant to your purchase, a full refund will be provided.